Quote:
Originally Posted by Kevin
I did 8 1/2 years of retail between HS and college. I can tell you that "professionalism" is overrated. The few times I had a customer talk to me that way, I asked them to leave and calmly stated that if they didn't, I was calling the police.
Never let anyone talk to you that way. If your management is worth working for, they'll have your back with someone like that.
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This. One thing Starbucks and Nordstrom both tell their employees is that they have a right to be treated with respect. They do not expect employees to put up with abusive customers.
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