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She seems like the kind of person who's just been waiting for someone to forget to give her a receipt, so she can catch them and make them deliver on the free order promise. I think the police should have been called, specifically for her hate speech at the end.
I think it's a poor business practice to offer these kinds of "deals." Sam's Club had a deal going for a while where each register had a dollar bill on display. If the cashier forgot to call you by name, you got the dollar. One day, the clerk forgot. What a production...I was directed to the guest services desk, where the manager told me I had to fill out a complaint form against the cashier, and that this would reflect poorly on the cashier. I said, "Never mind. I just thought it was a cute, fun customer service gimmick. I don't want to get anyone in trouble over a dollar!" That deal wasn't around much longer.
Arby's had a similar promotion going for a while. If they didn't ask you for your Arby's reward card, your meal was free. They never forgot, but that deal (and the rewards card program) didn't last long either.
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Gamma Phi Beta
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