Quote:
Originally Posted by Mizeree I2K
That's why I said "literally" or not.
So based on what I'm reading here, you're saying that folks who haven't worked retail, should, so they can see what it's like. That way, they won't lose their cool because they would have more of an understanding of what it's like dealing with a rude customer. That's what I'm reading.
I call bullshit on that, too. Folks are going to be rude as hell regardless. There are several people who have never worked retail and they wouldn't treat somebody the way that bitch in the video treated dude.
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You're taking what we're saying way too seriously.
And yes, it's true that SOME people gain a better understanding of something once they've been through it themselves.