Behind the Scenes @ Work

[Kevin]

I worked at Radio Shack in undergrad and high school. If any of you have any reason to shop there, (these days, I couldn't think of a reason to) something to remember is that they have a "$50 Rule." It's an unwritten company guideline which says that the store must give store credit (at least) for anything under $50. If they won't, insist on getting the district manager's phone number. If they still won't relent, go to the regional manager. Eventually, they'll suck up to you and give you whatever it is you want.

In my current trade, law, all I can say is that if you have to hire a lawyer, first, don't hire anyone who advertises on TV -- those operations are usually set up as "volume" operations. In other words, they'll take the first settlement offered and move on to the next client. Most of the time your case will receive only a very small amount of attention from an actual lawyer.

Second, consult with several lawyers, don't be afraid to get a second opinion.

Finally, be on your best behavior for any consultation -- dress nicely, behave, don't get emotional. Many lawyers will raise their retainers when they see a potential client is either going to be a high-maintenance client or if the lawyer just doesn't like them.

-- Also, be nice and pay your bill.