Worst person ever gives Dunkin Donuts workers hell over missing receipt

[Mizeree I2K]

Originally Posted by TonyB06

See, I'm totally the other way and think it incredibly odd when clerks ask "Do you want your receipt?"

Of course I do. Why would I walk off with no proof of my transaction, and no proof I was charged correctly during the exchange?

Question for you. So if you bought a 30 cent donut at Dunkin Donuts, you would ask for a receipt? Why?

[ASTalumna06]

Originally Posted by Mizeree I2K

That's why I said "literally" or not.


So based on what I'm reading here, you're saying that folks who haven't worked retail, should, so they can see what it's like. That way, they won't lose their cool because they would have more of an understanding of what it's like dealing with a rude customer. That's what I'm reading.

I call bullshit on that, too. Folks are going to be rude as hell regardless. There are several people who have never worked retail and they wouldn't treat somebody the way that bitch in the video treated dude.

You're taking what we're saying way too seriously.

And yes, it's true that SOME people gain a better understanding of something once they've been through it themselves.

[MysticCat]

Originally Posted by TonyB06

Well, for one, the determination of the "seriousness" of the transaction probably best belongs to the person actually in it.

Which is why it's reasonable to ask the person in the transaction "would you like a copy of your receipt?" It's important to some people to get the receipt. To others, it's just more clutter in their wallets or pocketbooks. Different strokes.

[ASUADPi]

What a bitch!

[Sciencewoman]

She seems like the kind of person who's just been waiting for someone to forget to give her a receipt, so she can catch them and make them deliver on the free order promise. I think the police should have been called, specifically for her hate speech at the end.

I think it's a poor business practice to offer these kinds of "deals." Sam's Club had a deal going for a while where each register had a dollar bill on display. If the cashier forgot to call you by name, you got the dollar. One day, the clerk forgot. What a production...I was directed to the guest services desk, where the manager told me I had to fill out a complaint form against the cashier, and that this would reflect poorly on the cashier. I said, "Never mind. I just thought it was a cute, fun customer service gimmick. I don't want to get anyone in trouble over a dollar!" That deal wasn't around much longer.

Arby's had a similar promotion going for a while. If they didn't ask you for your Arby's reward card, your meal was free. They never forgot, but that deal (and the rewards card program) didn't last long either.

[XAntoftheSkyX]

Originally Posted by ASTalumna06

I believe you totally missed the point here. He's not mad that he had a "shitty job" and thinks everyone should be miserable. Everyone should work one so that they appreciate what dealing with customers is like... so that they don't act all crazy like this whacko in the video.

He's not looking to pass a law requiring it or anything.

This. I actually really like my day job. Can I see myself doing it forever? No, but it gives me a steady income, I have great relationships with my co-workers and bosses, and it's flexible enough to allow me to seek additional employment or schooling.

I'd bet dollars to donuts that most people that go off on people that work in the service industry have either never worked in it, or did long ago and have forgotten what it is like. Breaking it down to the bare minimum, my job is about making people happy. I want to make my bosses happy so I can stay employed, I want to make my co-workers happy so we can support each other during the day. I want to make the customers happy so they will continue to patronize the business, thus also securing my employment.


Also, on lighter note, I remembered this exists. http://www.youtube.com/watch?v=gWx6uA5aCrE

[Mizeree I2K]

Originally Posted by ASTalumna06

You're taking what we're saying way too seriously.

And yes, it's true that SOME people gain a better understanding of something once they've been through it themselves.

Not really. I was just replying to the way your post read, and you just reiterated what you said, but added the word "some" this time.

Originally Posted by MysticCat

Which is why it's reasonable to ask the person in the transaction "would you like a copy of your receipt?" It's important to some people to get the receipt. To others, it's just more clutter in their wallets or pocketbooks. Different strokes.

Thank you.

[lovespink88]

Originally Posted by DeltaBetaBaby

I give you the money, you give me the donut. END OF TRANSACTION.

We do not need to bring ink and paper into this!

I've got it filed under D...for donut.

[ASTalumna06]

Originally Posted by Mizeree I2K

Not really. I was just replying to the way your post read, and you just reiterated what you said, but added the word "some" this time.

Oh, ok......

[AOII Angel]

What a complete douchebag.

[SWTXBelle]

Originally Posted by XAntoftheSkyX

Also, on lighter note, I remembered this exists. http://www.youtube.com/watch?v=gWx6uA5aCrE

FTW

[cheerfulgreek]

Originally Posted by Mizeree I2K

Actually it is.

I can agree here, and to comment on the other part of your Target experience. I mean, everyone you meet or have to deal with in life might not be of sound mind or character.

It's "contagious" in a sense, because someone who's ignorant (as in foolish) can make most people lose their composure, like that guy caused you to do. But instead of allowing your brain to become one major mass of reaction, it's best just to keep your cool when everyone else is losing theirs. People cast off restraint when they have no understanding. These same people are known to wonder aloud why their life is filled with turmoil in the aftermath of their foolish behavior.

It just doesn't pay to argue with them, or to push their buttons, while at the same time thinking that you're defending yourself, because people like that are always right in their own eyes. Whenever someone is always right in their own eyes, you're better off arguing with a brick wall. This is why it's best to leave them to fight with themselves and focus on the positive.

Originally Posted by XAntoftheSkyX

I'd bet dollars to donuts that most people that go off on people that work in the service industry have either never worked in it, or did long ago and have forgotten what it is like.

I'd bet dollars to donuts that people who are rude to people that work in the service industry has little to do with whether they've been in it themselves or not. It has to do with the accumulation of the many experiences they've had throughout their lives, not whether they've had experience working that kind of job or not.

How can you blame a person for being that way, when in a sense, her/his birthright promoted it? Most of it is based on that person's relationship with themselves, their family, their friends, teachers, etc...etc... All of these people make up the core that is central to how we all function and interact with the rest of the world at large. We are bits and pieces of every person we have encountered, which eventually is exposed when dealing with or connecting with others. That's what it all comes down to.

[DaffyKD]

She got her wish that the video would go viral, but it went viral for all the wrong reasons.

http://news.yahoo.com/blogs/trending...172717725.html

DaffyKD

[pshsx1]

Originally Posted by XAntoftheSkyX

And there's another reason I think it should be mandatory everyone work a year in retail or food service.

The amount of rudeness I and people I know in the same business is insane. There's no excuse.

Working in a service industry teaches you SO much. Even if you think you're a great person to be served to, it teaches you even more.

The worst is that she was bringing other people into this. She's the worst kind of person.

[AGDLynn]

Glad to see a follow up!