Outsourcing to India-grrrrr

[madmax]

It is nothing new and it is just the beginning. IBM outsourced 10,000 programming jobs to China.

I dont have the source in front of me but I think the Dept of Labor estimated that as many as 50% of the jobs in accounting, banking, engineering, computer science could be outsourced.

Originally Posted by madmax

It is nothing new and it is just the beginning. IBM outsourced 10,000 programming jobs to China.

IBM, United Airlines, Continental Airlines, Hawaiian Airlines, DELL...the list is endless.

A few friends lost their jobs earlier this year at Hawaiian Airlines once the company decided to close their local office and use workers in India.

I used to work at the UAL call center here, and it was a pain in the ass trying to calm down a customer that just got off the phone with Linda in India. Senior managers from the Honolulu office were frequently sent to Mumbai for 6 weeks to teach these new hires the Apollo/FastRes system. They all said that these people were some of the kindest and nicest individuals they've ever met.

[honeychile]

My brother & I originally had "Rinky Dink.Com" as our ISP, and we were forever getting a dialect-challenged Indian for service. My brother once sent me the following email:




Mujibar was trying to get a job in India. The Personnel Manager said, "Mujibar, you have passed all the tests, except one. Unless you pass it you cannot qualify for this job."

Mujibar said, "I am ready."

The manager said, "Make a sentence using the words Yellow, Pink, and Green ."

Mujibar thought for a few minutes and said,

"Mister manager, I am ready."

The manager said, "Go ahead."

Mujibar said, "The telephone goes green, green, and I pink it up, and say, 'Yellow, this is Mujibar.'"

Mujibar now works as a technician at a call center for computer problems .

No doubt you have spoken to him.

***
I don't usually have trouble with accents, but I did have one techie who was absolutely impossible to understand. When I told "Rob" that I was terribly sorry, but I needed to speak to someone else. He hung up on me! So, now we're both on different systems.

[madmax]

Originally Posted by OTW

IBM, United Airlines, Continental Airlines, Hawaiian Airlines, DELL...the list is endless.

A few friends lost their jobs earlier this year at Hawaiian Airlines once the company decided to close their local office and use workers in India.

I used to work at the UAL call center here, and it was a pain in the ass trying to calm down a customer that just got off the phone with Linda in India. Senior managers from the Honolulu office were frequently sent to Mumbai for 6 weeks to teach these new hires the Apollo/FastRes system. They all said that these people were some of the kindest and nicest individuals they've ever met.

Colt Brennan Nation? What happened to Timmy Chang? I thought you were Pres of his fan club.

Originally Posted by madmax

Colt Brennan Nation? What happened to Timmy Chang? I thought you were Pres of his fan club.

Fan club? I have no idea what you're talking out. His eligibility ended a few years ago and Colt was next in line. Hence the 'Colt Brennan Nation' in my profile.

Tim's fine and we're still friends.