Behind the Scenes @ Work

[ZTAngel]

Originally Posted by SWTXBelle

I think everyone should have to work one Christmas season in retail. They would then be sooooo much nicer and more understanding. At least in theory . . .

Yes. I think some customers were rude just because they enjoyed the power trip they had over the sales associate. I am always friendly to the sales associates because I know the pain they go through!

[Drolefille]

Originally Posted by ZTAngel

Yes. I think some customers were rude just because they enjoyed the power trip they had over the sales associate. I am always friendly to the sales associates because I know the pain they go through!

Or even more so they just plain think they're better than the sales associate. The number of times I've heard people say "at least I got a college education" is disturbing. (And completely ignores the fact that most salespeople I know have or are getting a college education. Or even a Masters! OMG they're smarter than you! /sarcasm)

[jubilance1922]

Originally Posted by Drolefille

Or even more so they just plain think they're better than the sales associate. The number of times I've heard people say "at least I got a college education" is disturbing. (And completely ignores the fact that most salespeople I know have or are getting a college education. Or even a Masters! OMG they're smarter than you! /sarcasm)

I will agree with this. I worked PT at Bath and Body Works just for the discount, and it was hilarious to see all these people (including management) who thought they were "better" or "smarter" than me. That was until I told them that I have 2 degrees and I'm a chemist at my real job.

[OneTimeSBX]

Originally Posted by Drolefille

Or even more so they just plain think they're better than the sales associate. The number of times I've heard people say "at least I got a college education" is disturbing. (And completely ignores the fact that most salespeople I know have or are getting a college education. Or even a Masters! OMG they're smarter than you! /sarcasm)

the sheer rudeness of "adults" has astounded me for years. especially in fast food. when i was 19 i worked at Arbys. i was also pregnant at the time, and fortunate for me, women in my family look 13 until they hit their 20's.

while fixing peoples food, i would actually get criticized for being pregnant at "such a young age". i'd hear things like "you should be ashamed, pregnant at your age, how old are you, 14?" i would always smile sweetly and reply "no, im almost 20 and engaged. next time, you should at least ask if im 16, they dont hire any younger than that here!"

the golden rule applies 110% to customer service. treat me like a d***, and trust me, you will get it back

[CrimsonTide4]

Originally Posted by SWTXBelle

At my house, we celebrate 50% off Chocolate Day on Feb. 15th!

Originally Posted by cuteASAbug

50% off candy corn on November 1st!

And whenever Easter is, after Christmas too

Originally Posted by jubilance1922

I will agree with this. I worked PT at Bath and Body Works just for the discount, and it was hilarious to see all these people (including management) who thought they were "better" or "smarter" than me. That was until I told them that I have 2 degrees and I'm a chemist at my real job.

I worked part time at Kohl's 2 years ago and used to laugh at the way this one woman I worked with talked to me. I was just there to catch up on some bills and add spending money for some trips. I wanted to tap her one day and tell her about my book but I just kept putting up the sales signs.

Then there was working at a hotel in college and fellow students' parents would try to talk down to me until I told them I was also matriculating at the school that their son/daughter went to.

[sageofages]

Originally Posted by CrimsonTide4

I worked part time at Kohl's 2 years ago and used to laugh at the way this one woman I worked with talked to me. I was just there to catch up on some bills and add spending money for some trips. I wanted to tap her one day and tell her about my book but I just kept putting up the sales signs.

too funny....last summer Mr. Sageofages worked parttime at a Walmart (in the electronics dept) mostly to prove to Sageofages daughter #1, that YES, anyone can get a job anywhere. The managers were really condescending to him...treated him like some pathetic old guy (he has a really gray beard) who was stuck at walmart etc (he worked evenings and weekends). I mean really talked down to him (and Mr Sageofages is the nicest guy, he just smiled and took it) I dont think the Wallyworld floor managers ever looked at his application or resume.

AT least UNTIL he asked for a couple days off to do a training for his Wells Fargo job. The manager didn't really want to give it off. Mr. Sageofages said "well I have to go for my day job." The Wallyworld manager asked him "Ohhhh, you work somewhere else to make ends meet?" Mr Sageofages replied "WellsFargo as a DBA/Unix SysAdmin and I make $XX per hour, so it is adequate." The Wallyword manager said "Wow I wish I made that". Mr Sageofages said after that he got a whole new level of respect and was treated way nicer.

[AlphaFrog]

Originally Posted by sageofages

Mr Sageofages replied "WellsFargo as a DBA/Unix SysAdmin and I make $XX per hour, so it is adequate."

I hope he didn't really say that. Flat out telling someone how much you make is just tacky.

[sageofages]

Originally Posted by AlphaFrog

I hope he didn't really say that. Flat out telling someone how much you make is just tacky.

Well...those managers were flat out tacky and condescending...and what he made was all they cared about. He was treated with so much more respect and kindness after they found out he made twice what they did. Sad but true........

[Glitter650]

Originally Posted by Drolefille

Or even more so they just plain think they're better than the sales associate. The number of times I've heard people say "at least I got a college education" is disturbing. (And completely ignores the fact that most salespeople I know have or are getting a college education. Or even a Masters! OMG they're smarter than you! /sarcasm)

I am friendly UNLESS they tell me they tell me that they cant' do something that I KNOW I could go behind the counter and do myself. PISSES ME OFF when I've worked in a store and KNOW the drill and the associate tells me that they "can't do that"

[Drolefille]

Originally Posted by Glitter650

I am friendly UNLESS they tell me they tell me that they cant' do something that I KNOW I could go behind the counter and do myself. PISSES ME OFF when I've worked in a store and KNOW the drill and the associate tells me that they "can't do that"

I'm not saying there aren't stupid/jerk customer service people. It's the people with the attitude that they're automatically better than people who work in retail. There are plenty of sucky workers, it's just usually easier to complain about them to their management than to get pissed off at them.