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You've GOT to be kidding!!!
I hear this stupid 80/20 stuff every day at work...80% of business comes from 20% of the clients, blah blah blah. The way they lay it out, it just sounds like an excuse to give clients that are smaller shitty service.
As for relationships as outlined below, it sounds like a copout or an excuse to dump a nonperfect person. Plus, it doesn't take dealbreakers into account.
**going to throw up**
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It is all 33girl's fault. ~DrPhil
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