I Work(ed) in Retail, and Now I Understand...

[knight_shadow]

I worked at Blockbuster as an undergrad.

- I always have my items ready whenever I get to the register. I can't tell you how many people would be digging through their purses/pockets/wallets looking for cards/cash/coupons when the line is wrapped around the store. Take care of this while you're waiting in line!

- If a store is sold out of something, I go to another store. I don't bitch and complain because it's not that person's fault.

- I know we're in a cell phone society, but the world will not end if you put your phone down for 2 minutes while you check out.

[Senusret I]

Originally Posted by knight_shadow

- I know we're in a cell phone society, but the world will not end if you put your phone down for 2 minutes while you check out.

I don't see the problem. Is it dehumanizing or something?

[knight_shadow]

Originally Posted by Senusret I

I don't see the problem. Is it dehumanizing or something?

It's rude.

At BBV specifically, we had to scan the card and go over anything that's happening on the account. If I'm trying to tell you "you have a movie that's due on Thurday" and you're hushing me, that's a problem.

Also, if you're engaged in your conversation, there's a higher chance that 1) you're going to be slower and 2) there's going to be a mistake made/the perception of a mistake [ex. "OMG I GAVE YOU A $20! WHERE'S THE REST OF MY CHANGE?!" when the person handed over a $10].

[epchick]

Originally Posted by Senusret I

I don't see the problem.

Me neither!

After working retail, I understand........to fold the clothes and put them back where I found them.


I used to HAAAAAATE it when I just folded up the clothes and some lady takes a shirt from t he middle of the pile, ruins my stack and then just throws the shirt she grabbed on top of the pile. I used to wish that I could grab those people and make them fix that pile that I just did.

[DSTRen13]

Please don't get mad at the cashier for trying to sell the stupid rewards card or other ridiculous incentive thing you don't want - they HAVE to do it or they'll lose their job. At least, when I worked retail, if I didn't say that pitch every time, I would get in trouble, and if my numbers on selling those things wasn't high enough in a shift, I would get in trouble, and we were on a three strikes policy