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I feel for you as well. I deal with crazy people on a daily basis in highly emotional situations but luckily I can refer them or ask them to leave if need be (or call the police which I have done). What sucks is they still have a sick pet and asking them to leave punishes the pet more than the owner. But, I have to protect myself and my staff. I really wonder how some of these people get by in life. I feel bad not only for the pets but for the kids as well. I grew up with a not so normal dad and so I can realate to some of them (the kids that is). Luckily my mom had her head on straight and was very involved and supportive. I can definitely see why teachers burn out quickly-I can relate. Good luck with your situation.
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