My sister bought a sectional from Ashley Furniture, and something broke on the recliner part. They had purchased an extended warranty (two boys under the age of 3) and since it was only a month or two after she bought it, she called to have them replace/repair the broken part. They came out, replaced that section, then told her that her warranty that she
purchased was now void
because she used the warranty.
WTF???
I told her to pull out her warranty paperwork and call the hell out of the people at the corporate office until she gets a true answer because I just can't believe this one! (I don't know if she's followed up or not).
Needless to say, she's spreading the "Don't Shop at Ashley Furniture" warning as well.
PsychTau
Hybrid Mode
