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  #1  
Old 03-10-2007, 01:11 PM
aggieAXO aggieAXO is offline
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I would return the furniture-make them come and get all of it and then shop somewhere else. I was looking for a couch last year and went during a huge sales events, I think it was 4th of July.They had many sales people on the floor but no one would help me so I finally went to the front desk and they paged an associate who was about as friendly as a snake. I will never shop there again. I ended up going to Haverty's-much nicer furniture and people.
Good luck.
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  #2  
Old 03-10-2007, 06:15 PM
Rudey Rudey is offline
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If you're still looking to buy, take a look at highbrowfurniture.com. I ordered a Kartell chair and I thought it had a scratch and the guy literally contacted the manufacturer in Germany and took care of it. Anyway don't take the $100. Tell them you want $100 off your order. Heck tell them you want the order wiped out and you'll go somewhere else. Push back and don't be like everyone else. Good luck.

-Rudey
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  #3  
Old 03-10-2007, 06:30 PM
ZTAngel ZTAngel is offline
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My fiance was finally able to speak with a manager today after he called the store incessantly until they finally admitted that there was one available. The manager apologized profusely although I'm sure he wasn't sorry. My fiance got them to remove our delivery charges and give us a $50 credit along with our $100 gift certificate. The manager said the furniture will be delivered on the 15th. We'll see. If they don't, my fiance will call back and demand another credit.

Thanks for your help you all. That consumerist website is hilarious. I enjoyed reading the stories on there.
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  #4  
Old 03-10-2007, 08:17 PM
jubilance1922 jubilance1922 is offline
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Wow...that sucks...But great warning, I was just in the store last week, looking at living room sets.
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  #5  
Old 03-11-2007, 03:11 AM
CutiePie2000 CutiePie2000 is offline
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Quote:
Originally Posted by ZTAngel View Post
The manager said the furniture will be delivered on the 15th. We'll see. If they don't, my fiance will call back and demand another credit.
My suggestion is that you may want to be proactive and call the manager on the 14th just to "remind them" of their promise for the 15th.
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  #6  
Old 03-10-2007, 08:47 PM
texas*princess texas*princess is offline
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Quote:
Originally Posted by aggieAXO View Post
I would return the furniture-make them come and get all of it and then shop somewhere else.
That's not a bad idea... the first "furniture buying" experience I had was with Eurway.. and they were great. When they came to deliver my sofas, they had a 2-hr window and they were there within literally the first 5 minutes of that window. It was nice
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  #7  
Old 03-10-2007, 11:48 PM
Rudey Rudey is offline
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Quote:
Originally Posted by texas*princess View Post
That's not a bad idea... the first "furniture buying" experience I had was with Eurway.. and they were great. When they came to deliver my sofas, they had a 2-hr window and they were there within literally the first 5 minutes of that window. It was nice
HAHA Designer Knockoff Furniture is AWESOME!

-Rudey
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