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My fiance was finally able to speak with a manager today after he called the store incessantly until they finally admitted that there was one available. The manager apologized profusely although I'm sure he wasn't sorry. My fiance got them to remove our delivery charges and give us a $50 credit along with our $100 gift certificate. The manager said the furniture will be delivered on the 15th. We'll see. If they don't, my fiance will call back and demand another credit.
Thanks for your help you all. That consumerist website is hilarious. I enjoyed reading the stories on there.
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ZTA
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