Outsourcing to India-grrrrr
A few weeks ago, I ordered a personalized Disney shirt for my son. When I got it today, instead of the child's XL navy polo with his name we had a man's XL navy fleece with his name! I was furious so I called Disney and got a woman with an Indian accent--oh, crap.
Now I teach ESOL and can understand an Indian accent pretty well but this woman did not get it. She kept saying that they couldn't make him a new shirt because I must have messed up the order. I finally lost it and let her know much too loudly that *they* screwed up, I had the order sheet that came with the shirt, and they could just jolly well do a new shirt. She was hard to understand and she wasn't understanding me either.
I am sooo tired of corporations that outsource their phone work to India! A couple of years ago, my oldest almost went to the wrong place for her GRE because the Indian who was manning the phones couldn't pronounce the name of the building in Savannah where it was being given. Ooohhh! Disney had better get that polo to us in time for Christmas!
@@@###!!!
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