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#25

07-11-2007, 10:05 AM

sageofages sageofages is offline

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Join Date: Apr 2003

Location: Iowa

Posts: 1,941

This American Life story

I heard a story on "this American Life" (by Ira Glass), how if you treat customers more indifferently or more rudely, you get bigger tips.

They ran some "informal experiments" at a restaurant...

http://www.thislife.org/Radio_Episode.aspx?sched=1177

"The allure of mean friends"

Very interesting.........

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