Dealing with mean PNM's

[thecon]

Hey all!

I'm a member of an NPC, and we're gearing up for a no frills fall formal.

In years past we've been struggling a little, but last year we had a really large pledge class, and have been very active on campus. Yay come back.

Our former advisor (who has been replaced) had not been allowing us to cut anyone, because we were not making quota. She seemed more interested in making quota than about having good sisters, and it really hurt us more than did any good. We acquired a reputation for "taking anyone" while she was our advisor and have had to deal with some pretty nasty girls during recruitment because they don't want to be asked back to our house.

For instance -- texting while you're talking to them, being intentionally mean to sisters, ignoring you to stare at a wall, crying on pref night because they didn't get preffed anywhere else...

How do you deal with these situations with poise? Is there any way to possibly turn these around?

Thanks <3