I posted this in MC, but I am so freaking mad that I wanted to share with the GC masses - you know misery loving its company
In 6 years on ebay, I have bought maybe 15 items. Only had one problem thus far - a seller who sold me half of what was listed for sale. Sent numerous emails, never returned any -- so I left NEUTRAL feedback - not even negative (he came back & left me negative because he is spiteful - but I don't care, sellers usually don't care who's buying their stuff as long as they pay!)... so... I find this cast iron lyre magazine holder on there. I decide to get it for the chapter room - they have one already, but this would be a good addition for the tables in there, so I bid & won. I sent my check the very next day (used the chapter account so I didn't have to be repaid by using paypal) and it arrived on Nov 22nd. I open the box immediately & find that the upper curves of one side are completely broken off (CAST IRON PEOPLE!) but there is no damage to the box. It is only "wrapped" in newspaper ads - just a few crumpled up in there.
So I immediately email the guy & say "what do I do" because he had required I pay the $1.35 for insurance (I've never had to deal with insurance before) - he says "Just take it & the original box to the PO" -- so I go to mine & they can't do it b/c the manager is out of town for a death. So I get the paperwork & fill it out - take it to another PO - they say "we need the green insurance receipt" -- come home, email him & he sends it to me. Great - finally, on Saturday, I take it to the MAIN PO and the guy there tells me that even though I paid $26.80 total, he only insured it for $15 (the cost of the item versus the total paid) and that they can only give me $15 back for it. He then tells me to call consumer affairs because he believes it was either broken before it was shipped, or broken in shipment due to poor packaging. I email the guy & tell him all this & he basically says "tough luck" and then he turns into (I swear I can send you all emails) the Tom Earp of Ebay. He is writing stuff that I can't even follow half of because he has such poor writing & grammer skills.
So... I spend an hour on the phone yesterday with the consumer affairs manager. She says that I need to ask the guy for a refund given that he has seen the pictures and that the PO cannot be responsible for poor packaging. I send the guy a really nice email stating that I don't want this to become an issue so I am trying to resolve it between us and would he please consider (exact words) refunding my money.
I get an email today where he says that I am using feedback extortion & he isn't going to give me anything
So what - I am now the big freaking Soprano of Ebay??!! I have bought 15 items in SIX FREAKING YEARS -- but yet I am capable of feedback extortion. WTH?! I am so FREAKING pissed off right now. If he wanted to write back & say "sorry - no" that would be one thing, but to go off the damn deep end with this crap - I am LIVID!
So that is my rant - I am pissed off completely - here is a picture & if you want some fun reading, I can PM you with the emails
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