'Special order' ends in upset in Hampton
Request turns ugly at Burger King
By David Chernicky
Daily Press
June 7 2003
HAMPTON -- When a couple ordered fast food Wednesday afternoon, what they got certainly wasn't a happy meal.
Instead, police said, they got a bruising to go.
It all started when a customer noticed that a cook wasn't wearing gloves. Noting that it wasn't very sanitary, he mentioned that fact to a manager at the East Pembroke Avenue Burger King. The manager told the cook to don gloves and recook the order.
So far, so good.
When the couple got to their seats, they realized they didn't have the french fries they ordered. So back to the counter they went, where they told the cashier there. The woman, later identified by police as Chiquita Gennell Oliver, took offense and threw the fries onto the couple's tray.
That, said Detective Sgt. Richard Barger, sparked an argument and name-calling between the couple and the cashier. The cashier reached over the counter and took a swing at the female customer, hitting her in the shoulder. The couple in turn threw the fries back at the counter worker.
A manager intervened by refunding the couple their money and sending the worker to the back of the restaurant.
But Oliver wasn't finished, Barger said. She called her mother, saying she'd been hit by a customer.
The brouhaha might have ended when the customers left the restaurant, but it didn't, police said.
Minutes later, as the couple walked east on Pembroke, a fast-moving car pulled up to them and stopped near Skyland Road, said Cpl. Jimmie Wideman, Hampton police spokesman.
The 29-year-old man and his companion recognized one of the passengers - the Burger King cashier.
The four occupants - including 19-year-old Oliver and her mother - jumped from the car and began attacking the couple, Wideman said. One of the other passengers was a 17-year-old boy armed with a handgun.
While the three women from the car assaulted the 23-year-old woman, the gun-toting juvenile assaulted and robbed her male companion, Wideman said. The victims suffered cuts and bruises during the attack.
After the assault, the suspects climbed back into the car and sped away.
Police said there's no indication that any of the parties knew one another before Wednesday.
Early on Thursday, police arrested Oliver; her mother, Mattie S. Oliver, 37, both of the 300 block of Curry Street; and Shaquenta Ann Mczeal, 19, of the 2000 block of East Pembroke. All three were charged with two counts each of robbery, abduction and four counts of using a firearm in a felony.
The three women were in the city jail without bail Friday. They have a June 19 court date.
Detectives have petitions for the 17-year-old, who hasn't been arrested.
Oliver had been working at the Burger King in Buckroe for about a month and half, an assistant manager at the fast-food restaurant said Friday.
She refused to talk about the incident or Oliver's status. She referred calls to the fast-food chain's corporate office.
Attempts to reach Burger King officials at its Miami headquarters were unsuccessful.
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OH I WISH A
MOFO WOULD. . .
You Really CANNOT Have it Your Way @ Burger King
Fast food folks are losing their minds. I have gotten into it a time or two with a worker. If you don't like your job, get up and do better! 
. I was not perfect and if I messed up, I would have never gotten offended because someone called me on my mistake. The first thing is to acknowledge your mistake and then correct it. But sometimes the consumer takes things to another level and will not let things go. I remember one time I was working the counter and one of my team members made an honest mistake and once she realized it, she aplogized to the patron and this woman just would not let up on her. She told her things like, "I wonder how you would ever keep a real job if you can't take a simple order and get it right."
She had the poor girl crying and I just looked at her and shook my head. Ms. Lady then decided to direct her anger towards me and I did not feed into her mess. I continued to smile and wish her a good day. Once she saw that I was not offended by her comments, she decided to leave. About two weeks later, while I was in court a case was called People of the State of IL vs. So-in-So. Guess who stood before me in court 
as I took minutes on her retail theft case? Yes, miss I am so better than you cause you are serving me. Ironically, I was still serving her, but in a totally different profession and when she saw me she hung her head and would not make eye contact. With saying all of this, please don't think I was supportive of Chiquita's actions in any shape, fashion or form. 
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