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Well I'm going through pre-rush this week, and we've been discussing lots of different situations that we may encounter... this being one of them.
We were told to be understanding about what they say.. Draw from personal experiences..."when i went through recruitment..."DON't tell them they shouldn't feel a certain way. Ask what they like about XYZsorority...then maybe tie it in to your & promote our sorority(for ex:she liked the philanthropy....talk about your sorority's philanthropy). OR promote the greek system in general.
If all else fails (an they are being snotty about it) change the subject & talk about ANYTHING else (shopping,roomates, etc) to keep it going smoothly.
Hope this helps?
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