Poor Alumnae Relations "Apology Letter?"

[AOII Angel]

I think the above advice is correct unless the chapter did some burn it to the ground awful, f-you thing to the alumni that would require a heartfelt apology. In that case, a letter on stationary delivered personally by you and the president at an alum meeting would be appropriate. Only you know if that kind of event took place. After that, do the above.