A. There's a Kindle book that is helpful:
"Better than Beauty: a Guide to Charm"
The make-up and hair tips are dated, but the general tips on self-presentation, making friends, and talking to people are really great. The active listening suggestions are wonderful.
B. There are dozens of other books on conversational skills available on Amazon:
http://www.amazon.com/s/ref=nb_sb_no...rsation+skills
C.In general, I think PNMs need to think of recruitment as a series of job interviews. In law school, they taught us a strategy for interviews and meetings and hearings that was basically: anticipate, prepare, adjust.
1. Anticipate -- you need to know what the purpose of the meeting/hearing/interview is. Why are you there? Why is the other person there? What do they hope to learn in that meeting? What do you hope to learn in that meeting?
2. Prepare what you are going to say. Go through everything you can think of that is going to be said in the meeting/hearing/interview. What are you going to say? What are your goals for the meeting? What things do you want to make sure the other person learns from you in this meeting?
3. Adjust. Listen to what the other person is saying. Ask questions. Tailor your responses to what the other person seems to be interested in talking about.
Hybrid Mode
