I Work(ed) in Retail, and Now I Understand...

[christiangirl]

Kid story: One day at B&N, a kid "went missing." The manager attempted to call it overheard but the mom was running around the store screaming "BOOOOOBBBBBYYYY" so loudly that that no one could get her to describe what he was wearing. We asked her repeatedly if she checked the children's area where the toys are but she would not. stop. screaming. Finally, the manager got her to hold still and tried to tell her kids usually walk off to the toys but she said "NONONO HE WOULDN'T GOT THERE, THAT'S NOT WHERE I LEFT HIM, BOBBBBYYYY!!!" So I walked to the children's area where the toys are, said "Bobby?" and the kid looks up from the trains and says "What?" I took him by the hand and led him to the friont where his mom was now running around outside screaming his name at the people walking by. I give the kid to his mom and she bends down, she sobs into his chest, then explodes at all of us for not finding him fast enough.

[christiangirl]

Thank you for that link. After this story, I had to go take my shower and come back because I knew I'd be here for awhile.

Originally Posted by Paper_Cut_On_My_Eye

Grocery store:

I was about to leave, the manager on duty ask me to stick around because he spotted a shop lifter. As she passed the registers, we walk up to her and asked her to stop. She immediately grabs my mangers arm and bites down. I pull her off of him, and we walk her upstairs. We sit her down in a chair, and tell her we have to fill out a report. While working on that, she pulled out a box knife she had found and slit both of her wrist. After about 30 seconds of bleeding, she stands up and holds out her bloody hands, still holding the knife and starts chasing us. We bolt down the stairs and slum the door shut behind us. We call 911, and while waiting for an ambulance/police to show up, she climbed into the ceiling. We had to evacuate the whole store. The fire department found her up in the rafters after about 30 minutes. She ended up being ok, and ended up in jail for awhile for it.

She was stealing a Mach 3 razor for those who are curious.

This person isn't even on GC and they STILL trump all of us.

[carnation]

!!! I just found this old thread. These customers are as bad as the tourists at theme parks.