I am not excited in the least.
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From a customer service perspective, make no mistake, AT&T will subsume T-Mobile. The merged carrier will not have T-Mobile's friendliness, nimbleness, or level of customer service. Just like in the horrifying Sprint-Nextel mess or during the long, slow, grinding AT&T/Cingular merger, the merged carrier will sink to the minimum customer service level of its parts.
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This is what I hate the most... I
LOVE T-Mobile's customer service... I see that being the first thing to dive off the cliff.
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