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I had a horrible experience with them last year and very nearly didn't get my littles' gifts in time for bid day. When I called, the dude was rude and when I asked why their production time takes so much longer than somethinggreek (who has wonderful customer service and got my order to me in a reasonable amount of time) he said that maybe I should just go there instead and they didn't want me as a customer. Seriously.
Before we hung up, I told him that I would be telling every greek I know how I was treated and they shipped my order the very next day. Hah.
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