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Old 03-26-2008, 03:10 PM
APhi Sailorgirl APhi Sailorgirl is offline
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Join Date: Sep 2003
Posts: 620
I am sorry you had that problem. I actually just had the opposite experience. I had the reversible tote. Well after a lot of use, the corners began to rip from wear. I sent it in and just received my credit letter.

Maybe it was because I registered my bag online?
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