COACH- consumer beware!

[ZTAngel]

Do you all know if Coach's repair service covers stain removal? I don't have a stain per se on my bag. My bag is off-white and the bottom of it is looking a little dirty from setting it down on tables in restaurants or somewhere that's not 100% clean. I'd love to get that fixed!

And I never got a registration card with my bag either.

Sorry to hear about what happened to your bag! Many times, a reputable shoe/handbag repair shop will be to fix it.

[texas*princess]

Originally Posted by ZTAngel

Do you all know if Coach's repair service covers stain removal? I don't have a stain per se on my bag. My bag is off-white and the bottom of it is looking a little dirty from setting it down on tables in restaurants or somewhere that's not 100% clean. I'd love to get that fixed!

Have you tried the Coach cleaner & moisturizer?

I've heard of a couple of people who were able to send their bag in b/c of color transfer issues, but not normal cleaning.

[ZTAngel]

Originally Posted by texas*princess

Have you tried the Coach cleaner & moisturizer?

My bag has a cloth bottom rather than leather. Do you know if that cleaner will work on it? I guess I could just bring it into Coach and ask them but that requires me to drive over to crowded mall and I just don't have the patience for it.

ETA:

My bag is similar to this one except a few years older. In between those two leather things on the sides is the cloth material which extends to the bottom and has gotten all kinds of dirty through out the 3 years that I've owned the bag.