Quote:
Originally Posted by PeppyGPhiB
Good point. PR/advertising agencies do the same thing - when a client becomes too difficult to work with, to the point where we can't provide the services we were contracted for, we will resign or decline the business.
As a Sprint customer, I've actually never had to contact customer support except for maybe one or two instances when I first signed on with them almost seven years ago. These people they dropped deserved to be dropped. It's not like they were dropped for making 3 or 4 calls to solve a problem one month. They were calling ten times that amount for what sounds like more than one month. Calling customer support an avg. of 40-50 times each month?! That's harrassment, basically, and it's preventing Sprint from offering its services to customers that actually NEED help.
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heree is a question tho....I wonder if those folks are gonna be blacklisted from other carriers
" I am sorry sir...we can't sign you up for service due to...errrmmmm.... technical difficulties..."
hehehehe
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