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Tom is right. Bigger is not always better. Generic stuff I leave up to the big boys on the internet, the ones with the outsourced to India call centers.
But with the important printing I do, I always go with a smaller company. Many times the guy who runs the press will call me up on my cell if he has any questions, and I can directly contact him as well.
If you already have a design in mind or a layout already, you can just use vistaprint.com. They're the cheapest, but you won't get any customer service. To save even more money, go through fatwallet.com.
If you need any help John laying something out, let me know.
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