Can you go to the parent's home? (with a partner, of course) Have you talked with the school psychologist/counselor/social worker?
And continue to document and let your administration know what is going on.
Sounds like you are doing everything right, though.
__________________
Easy. You root against Duke, for that program and its head coach are -
and we don't think we're in any way exaggerating here - the epitome of all that is evil.
--Seth Emerson, The Albany Herald
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