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About VA - they are serious. When I worked in auto claims I inherited a file that was pending because the total loss check still had to be paid. We couldn't pay it because VA Dept of Child Services put a lien on the car due to delinquent child support. I'd get calls from the case worker and I'd have to transfer her to our legal counsel. Then the policyholder's grown children started coming out of the wood work to try and get the money themselves. Meanwhile, the policy holder is practically a vegetable from the accident and has a $1,000,000 PLUS medical bill. I'm sure somewhere the hospital was trying to figure out how to get the money themselves. The sad thing is that it was only about a $12K payout!
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