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» GC Stats |
Members: 329,743
Threads: 115,668
Posts: 2,205,120
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| Welcome to our newest member, loganttso2709 |
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07-27-2004, 04:25 AM
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GreekChat Member
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Join Date: Jun 2004
Location: Los Angeles/ Pomona
Posts: 174
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Hate talking to recordings!
Where the heck did all the live people on the phones go and why the heck do i gatta press so many dang buttons and still get the run around? 
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07-27-2004, 07:12 AM
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GreekChat Member
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Join Date: Dec 2002
Location: City by the Sea
Posts: 1,709
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I hear ya! It took me a 1/2 hour to get a live person yesterday at my health insurance company. Either I was put on hold or disconnected. It's really annoying. And it just took 2 seconds to ask them what I needed to ask.
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07-27-2004, 07:42 AM
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GreekChat Member
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Join Date: Aug 2001
Location: el paso, texas, usa
Posts: 6,071
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it's kind of like they plan it...
i particularly like the wait time announcements. sort of like you are on hold forever.
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07-27-2004, 08:39 AM
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Super Moderator
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Join Date: Feb 2002
Location: Oklahoma City, Oklahoma
Posts: 18,668
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Two ways to get around these systems:
Try pressing "0" to get to an operator. That works a lot of the time.
When you first call, don't hit anything. Sometimes the system assumes you are on a pulse phone and forwards you to a person.
Other than that, call at 3AM.
__________________
SN -SINCE 1869-
"EXCELLING WITH HONOR"
S N E T T
Mu Tau 5, Central Oklahoma
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02-27-2008, 03:20 PM
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GreekChat Member
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Join Date: Mar 2000
Location: Kansas City, Kansas USA
Posts: 23,584
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Quote:
Originally Posted by Kevin
Two ways to get around these systems:
Try pressing "0" to get to an operator. That works a lot of the time.
When you first call, don't hit anything. Sometimes the system assumes you are on a pulse phone and forwards you to a person.
Other than that, call at 3AM.
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Good call Kevin, but press the Op. button several times 5-6 at least.
I love the message, please listen as our listing has changed! 
Do you want english or spanish, push this button or the next.
Call for help, get New Delhia, India get "Bob", he cannot help so transfers you to England, France, Canada, and maybe USA!   
__________________
LCA
LX Z # 1
Alumni
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02-27-2008, 03:28 PM
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GreekChat Member
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Join Date: Sep 2007
Location: yankeeheathenland
Posts: 719
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Tom, I have to ask?
Do you work at a call center in India?
Quote:
Originally Posted by Tom Earp
Good call Kevin, but press the Op. button several times 5-6 at least.
I love the message, please listen as our listing has changed!
Do you want english or spanish, push this button or the next.
Call for help, get New Delhia, India get "Bob", he cannot help so transfers you to England, France, Canada, and maybe USA! |
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02-27-2008, 09:55 PM
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GreekChat Member
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Join Date: Jun 2000
Location: Mile High America
Posts: 17,088
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Companies want to save money by not having real people answering their phones, so they waste a lot of our time.
Drives me nuts.
My time is important.
Good advice from Kevin, though. I hit the "0" button as soon as the recording starts. It works pretty often.
__________________
Fraternally,
DeltAlum
DTD
The above is the opinion of the poster which may or may not be based in known facts and does not necessarily reflect the views of Delta Tau Delta or Greek Chat -- but it might.
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02-27-2008, 11:52 PM
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GreekChat Member
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Join Date: Aug 2002
Posts: 9,971
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I usually take the "para espanol, oprima dos" option and then say "hablas ingles?" to the operator. It works. 
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02-29-2008, 02:27 PM
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GreekChat Member
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Join Date: Mar 2000
Location: Kansas City, Kansas USA
Posts: 23,584
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Quote:
Originally Posted by catiebug
Tom, I have to ask?
Do you work at a call center in India?
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No, in Kansas! DA!
__________________
LCA
LX Z # 1
Alumni
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07-27-2004, 10:19 AM
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GreekChat Member
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Join Date: Jul 2002
Location: Smokey Mtns of Tennessee
Posts: 642
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It's a conspiracy!
__________________
Alpha Omicron Pi
Oh, I have a sister who laughs when I'm happy.
I have a sister who cries when I'm blue.
I know that she'll be there if ever I need her.
I know that our friendship is true.
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07-27-2004, 11:08 AM
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GreekChat Member
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Join Date: Jul 2002
Location: Here, there, everywhere
Posts: 2,941
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What's worse is when a telemarketer calls and then asks YOU to hold. WTF? You called me first!
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07-27-2004, 12:20 PM
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GreekChat Member
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Join Date: Sep 2003
Posts: 638
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Quote:
Originally posted by chideltjen
What's worse is when a telemarketer calls and then asks YOU to hold. WTF? You called me first!
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What is better than that is to put the telemarketer on hold and see how long they will stay there with out hanging up. I used to do this all the time. I would go about my regular day and check on it periodically. They usually hang up right away
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07-27-2004, 04:13 PM
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GreekChat Member
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Join Date: Jun 2004
Location: Los Angeles/ Pomona
Posts: 174
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Quote:
Originally posted by chideltjen
What's worse is when a telemarketer calls and then asks YOU to hold. WTF? You called me first!
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Oh yeah i forgot all bout that, that is just as bad.
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02-27-2008, 11:03 AM
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GreekChat Member
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Join Date: Dec 2007
Location: Atlanta, Georgia
Posts: 232
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Quote:
Originally Posted by emperorclb
Where the heck did all the live people on the phones go and why the heck do i gatta press so many dang buttons and still get the run around? |
LOLOL...I so agreee!
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02-27-2008, 01:13 PM
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GreekChat Member
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Join Date: Mar 2005
Location: Roaming around Disney World
Posts: 1,719
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This site really helps!
http://gethuman.com/
__________________
“All his life he tried to be a good person. Many times, however, he failed.
For after all, he was only human. He wasn't a dog.”
― Charles M. Schultz
Warning: The above post may be dripping in sarcasm and full of smartassedness.
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