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-   -   Hate talking to recordings! (https://greekchat.com/gcforums/showthread.php?t=54454)

emperorclb 07-27-2004 04:25 AM

Hate talking to recordings!
 
Where the heck did all the live people on the phones go and why the heck do i gatta press so many dang buttons and still get the run around?:mad:

winneythepooh7 07-27-2004 07:12 AM

I hear ya! It took me a 1/2 hour to get a live person yesterday at my health insurance company. Either I was put on hold or disconnected. It's really annoying. And it just took 2 seconds to ask them what I needed to ask.

mmcat 07-27-2004 07:42 AM

it's kind of like they plan it...
i particularly like the wait time announcements. sort of like you are on hold forever.

Kevin 07-27-2004 08:39 AM

Two ways to get around these systems:

Try pressing "0" to get to an operator. That works a lot of the time.

When you first call, don't hit anything. Sometimes the system assumes you are on a pulse phone and forwards you to a person.

Other than that, call at 3AM.

AOII*Azra-elle 07-27-2004 10:19 AM

It's a conspiracy!

chideltjen 07-27-2004 11:08 AM

What's worse is when a telemarketer calls and then asks YOU to hold. WTF? You called me first!

adpialumcsuc 07-27-2004 12:20 PM

Quote:

Originally posted by chideltjen
What's worse is when a telemarketer calls and then asks YOU to hold. WTF? You called me first!
What is better than that is to put the telemarketer on hold and see how long they will stay there with out hanging up. I used to do this all the time. I would go about my regular day and check on it periodically. They usually hang up right away

emperorclb 07-27-2004 04:13 PM

Quote:

Originally posted by chideltjen
What's worse is when a telemarketer calls and then asks YOU to hold. WTF? You called me first!
Oh yeah i forgot all bout that, that is just as bad.

DivineDiva47 02-27-2008 11:03 AM

Quote:

Originally Posted by emperorclb (Post 801921)
Where the heck did all the live people on the phones go and why the heck do i gatta press so many dang buttons and still get the run around?:mad:


LOLOL...I so agreee!

summer_gphib 02-27-2008 01:13 PM

This site really helps!

http://gethuman.com/

honeychile 02-27-2008 03:14 PM

Quote:

Originally Posted by summer_gphib (Post 1608517)
This site really helps!

http://gethuman.com/

Thank you! I'll be pushing that site everywhere I post!

Tom Earp 02-27-2008 03:20 PM

Quote:

Originally Posted by Kevin (Post 801966)
Two ways to get around these systems:

Try pressing "0" to get to an operator. That works a lot of the time.

When you first call, don't hit anything. Sometimes the system assumes you are on a pulse phone and forwards you to a person.

Other than that, call at 3AM.

Good call Kevin, but press the Op. button several times 5-6 at least.

I love the message, please listen as our listing has changed!:p


Do you want english or spanish, push this button or the next.

Call for help, get New Delhia, India get "Bob", he cannot help so transfers you to England, France, Canada, and maybe USA!:o:(:rolleyes:

catiebug 02-27-2008 03:28 PM

Tom, I have to ask?

Do you work at a call center in India?

Quote:

Originally Posted by Tom Earp (Post 1608598)
Good call Kevin, but press the Op. button several times 5-6 at least.

I love the message, please listen as our listing has changed!:p


Do you want english or spanish, push this button or the next.

Call for help, get New Delhia, India get "Bob", he cannot help so transfers you to England, France, Canada, and maybe USA!:o:(:rolleyes:


DeltAlum 02-27-2008 09:55 PM

Companies want to save money by not having real people answering their phones, so they waste a lot of our time.

Drives me nuts.

My time is important.

Good advice from Kevin, though. I hit the "0" button as soon as the recording starts. It works pretty often.

GeekyPenguin 02-27-2008 11:52 PM

I usually take the "para espanol, oprima dos" option and then say "hablas ingles?" to the operator. It works. :)


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