customers can be...UGH stories

[swissmiss04]

A few weeks ago (while I was in a flu-like state) I worked an incredibly busy shift (right before a football game, so we were packed). I did not feel well but managed to maintain composure the whole time. As I was leaving some lady pushed her way up the the front and said "Can I check out here?" I said "Of course. I can't because I am already clocked out." Before I could say or do anything else, she snapped "Well you better find someone who can." I smiled then walked to the back where I promptly announced "B*tch!". I don't know who ended up helping her, but I had had enough. People like her are the reason for lagging customer service.

[carnation]

When I worked at Six Flags-Astroworld, I operated the French Taxis. There was a big sign overhead that said "at least 2 riders per car". So about once every ten minutes, we'd ask the next person in line "How many?" and they would say "one". We'd point to the sign and half the time, the kid would burst into tears or a parent would start berating us for, no lie, ruining their kid's vacation with our unreasonable rules.

Sometimes the kids would insist they were at the park all alone (yeah, right) and HAD to ride all alone and we'd say, "Okay, then you can ride with this kid behind you who looks almost exactly like you" and they would give up the lie and ride with their brother after all.

If we'd let kids ride alone, I would still be funneling them through the gate to this day. Arg. I switched to the Gravity House soon after, which made me stagger out of the building after a full shift, but at least I didn't have to deal with crazy parents.

(Then why on earth have I gone into education--where I have to deal with crazy parents?)

[absolutuscchick]

Ok, this is my worst customer ever at Victoria's Secret...

So this woman comes in with her preteen daughter looking for her first bra. So I measure her and it is more than obvious that the girl can't be bigger than a 32A...like there's NO way. So I tell the mom that she's a 32A and go around the store getting bras for the girl to try on. Mom comes out of the dressing room a few minutes later and heads over and grabs some 34B bras for her daughter. I approach her and I asked how the 32As worked out. "Oh they were way too small" she says. Ok, I think shes crazy but I am very polite and suggest that she tries a 32B (even though she SO doesnt wear that size). No, again the mom says its too small. So I ask if she wanted me to come in and adjust the straps to see if I could get it to fit right. "No" again. OK, so the mom decides that the girl should wear a 34B. I again approach her and ask how its fitting. While approaching her I see the girl in a bra that is HUGE on her...not at all fitting. The mom says that the 34Bs worked wonderfully, but she complained that the straps would not go tight enough. So I tell her to try a smaller size but she still refuses. Finally I just gave up and was soooo infuriated that I had to ask my manager if I could go in the backroom and cool off. AHHH I HATE MOMS WHO THINK THEY KNOW EVERYTHING WHEN THEY HAVE NO IDEA WHAT THEY'RE TALKING ABOUT!!!!!

[HBADPi]

Originally posted by absolutuscchick
Ok, this is my worst customer ever at Victoria's Secret...

Reminds me of an episode that happened to my old housemate. She too worked at Vickie's and one day this old lady came in (by her guess she was around 60 so think your grandma). The lady approaches my housemate and tells her how she's looking for something special with buttons and NOT zippers. Her husband, she says, doesnt like zippers on nightgowns or any lingerie because they take the fun out of undressing. So they find some button ligererie then the lady decides she needs new underwear but cant remember what size she wears. At this point she BENDS OVER and asks my friend to check the tag on her underwear that she's WEARING!!

I use to work at Hallmark..which you would think would be harmless. One day this old toothless man came in, could hardly speak english but that didnt stop him from coming up to the cash register and asking me to marry him. I'll never forget my first proposal "You..me...marry?" Oh it was priceless.

After these experiences, my friends and I decided it would be pretty funny and theraputic to write a "chicken soup for the retail workers soul" I think we have enough material on this thread to write volume 1. What do y'all think?

[tnxbutterfly]

Originally posted by HBADPi
Reminds me of an episode that happened to my old housemate. She too worked at Vickie's and one day this old lady came in (by her guess she was around 60 so think your grandma). The lady approaches my housemate and tells her how she's looking for something special with buttons and NOT zippers. Her husband, she says, doesnt like zippers on nightgowns or any lingerie because they take the fun out of undressing. So they find some button ligererie then the lady decides she needs new underwear but cant remember what size she wears. At this point she BENDS OVER and asks my friend to check the tag on her underwear that she's WEARING!!



After these experiences, my friends and I decided it would be pretty funny and theraputic to write a "chicken soup for the retail workers soul" I think we have enough material on this thread to write volume 1. What do y'all think?

Oh my It's a good thing I wasn't drinking anything,cause I would have spit it all out. I don't think I'll be able to top this story.

I work as am admin assistat in a clinic. One of my co-workers is very fluent in Spanish. So anytime somebody calls wanting to talk to someone in Spanish, we give her all the calls.

Well a couple of weeks ago, she was out sick. No big. We told all the Spanish speakers, to call back the next day. So this guy calls,asking for our Spanish speaker, I told him she was sick and to call the next day. So the next day, the guy calls back and I spanish speaker is still sick. He's a tad miffed,but agrees to call back the next day. So it's day 3 and our Spanish speaker is still sick. Mr Man is pissed now because 3 days he's called and 3 days there has been noone there that spoke spanish. So I tell him to call back the next day. He's all "Are you sure she's going to be there? I've been trying to get thur for 3 days and she hasn't been there." So in my best customer service voice (a trick from my call center days) I'm all: I'm sorry that this is inconvinent for you. We usually have a spanish speaker but she's out sick" He's still all are you sure she's going to be there. Are you absoultly sure. I'm like man, I don't know. I won't know till I get to work tommorrow. So then he goes, well can you call her at home and see if she is going to be at work tommorrow and then call me back WTH? No I'm not going to call my sick co-worker at home to see if she is coming to work tommorrow. !!!!!!!!!!!!! Mr Man finally decided it was useless to talk to me and decided to call back the next day

[absolutuscchick]

Originally posted by HBADPi
Reminds me of an episode that happened to my old housemate. She too worked at Vickie's and one day this old lady came in (by her guess she was around 60 so think your grandma). The lady approaches my housemate and tells her how she's looking for something special with buttons and NOT zippers. Her husband, she says, doesnt like zippers on nightgowns or any lingerie because they take the fun out of undressing. So they find some button ligererie then the lady decides she needs new underwear but cant remember what size she wears. At this point she BENDS OVER and asks my friend to check the tag on her underwear that she's WEARING!!

Like five times a day atleast, girls will come up and ask us to pull up their shirts and see the tag on their bras to see their size, but that's not as gross as the underwear! I know I don't want to see that!!

When I was a senior in high school, I worked at Bi-Lo. Well, I had to go to the ladies' room during my shift and my manager was like sure go ahead. Well, I went to the bathroom and opened the first stall to use the toilet. Low and behold, there is human crap all over the inside of the stall. It was on the wall, the toilet, the stall divider, and the floor. I went to the next stall to do my business and to throw up, needless to say. I told my manager what had taken me so long and she had to call a cleaning service from like OSHA in to clean the stall.

One summer, I worked at Dillard's in the Men's Department. Well, in my section of the men's department there was one of the many dressing rooms. On a couple of occasions, we had the company of two lovers doing their thing in the dressing room stalls.

At Dillard's, once again, there was this lady that I repeatedly asked if she needed any help and she kept replying, "No, I am fine." Well, I was like, "Just let me know if I can help you," very pleasantly, I might add. Well, I was just standing there talking to some coworkers when she slammed down her selections and said she was going to Belk's or Hecht's to find someone that could offer her better service. I told her, "Well, you go right ahead and do that but they offer about the same service we do and the same merchandise, as well."

[absolutuscchick]

Originally posted by ztawinthropgirl

One summer, I worked at Dillard's in the Men's Department. Well, in my section of the men's department there was one of the many dressing rooms. On a couple of occasions, we had the company of two lovers doing their thing in the dressing room stalls.

Hahaha this has happened a few times at Victoria's Secret...all I have to say is no on wants to buy THAT lingerie!!!

[smiley21]

Originally posted by ztawinthropgirl

One summer, I worked at Dillard's in the Men's Department. Well, in my section of the men's department there was one of the many dressing rooms. On a couple of occasions, we had the company of two lovers doing their thing in the dressing room stalls.

this why i get nervous when i go shopping with my bf. he always wants me to go in the fitting room with him so i can help him. when were in there, he will joke around and say something like 'can we do it right here?' sometimes i think the salespeople suspect that we are going to do something naughty in there. i am just helping him with his clothes!!