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Hmmm, while it is true that you can't make everyone happy you can take steps to clear up problems in the future.
What can be done is to select the shirt design before the end of the Spring semester for the Fall.
Procedure:
1. March, tell the chapter to submit design ideas to the appropriate person. (almost no one will, except mayeb a friend)
2. Pick out the 3 or 4 shirts you like the best and then submit the designs to the chapter for a vote. The vote should be held 4 weeks before the last meeting of the year. And if you want to really be thorough, the vote can be tabled for a week to give people time to consider (I don't really advise that).
Make sure you put the procedure into the by-laws under the job descrption for that position.
Obviously you still won't make everyone happy but the procedure becomes official, they had the chance to submit designs, they had a choice, and the procedure is part of the chair's job description.
By the way, there should be defined job procedures, descriptions, duties for all positions in the by-laws so that you have a way of evaluating whether someone is doing their job correctly!
Most by-laws are so frigging vague that you really have no tangible way of evaluating someone's performance. The by-laws should read what, how, and by when, almost like a checklist.
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