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Based upon your concerns, may I assume that she was initiated into another NPC group?
Several things weren't done that could, or should have been done. First, when she registered for recruitment as a transfer student, someone should have contacted the Greek Advisor at her previous school to see if she was a member or had gone through recruitment. Second, at orientation sessions for formal recruitment, all potential new members need to be informed that being an initiated member of another GLO makes them ineligible. If this woman was pledged via COB, then it is the chapter's responsibility to do the research. If your panhellenic is not doing the education or research on transfers, it falls to the chapter.
Yes, she should have known better and perhaps she did, if she didn't mention her previous experiences at any time while still a pledge. That is an ethical issue that needs to be discussed further (and maybe it is)
And perhaps something is being done which is why the older members don't want a lot of discussion. Like a lot of things that are "in the works", until a final decision or action is decided, it really isn't something that you can do anything about or should question. Trust that your chapter officers are not ignoring it.
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