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My favorite resource for recruitment conversation, and any other conversation with strangers: "How to Win Friends and Influence People" by Dale Carnegie.
It's a quick, easy read. You can often find the books at used bookstores.
Full of extremely helpful info about how to talk to strangers, remember names, feel more comfortable in social situations etc.
Did I say it was fun and easy to read? Yes! I try to review the book every so often. I seem to have had a return attack of shyness as I've gotten older. It REALLY helps!
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