|
My undergrads used Fraternal Composites for the past couple of years and have NOT been satisfied with their work yet!
The worst was this past spring. First the company didn't want to schedule a date for when they would be here...they just wanted to "show up" one day and do it on the spur of the moment. The chapter president argued for weeks with them until he finally got them to agree to schedule a specific day they would be here.
The president got all the Brothers to sign up for specific times they would come by the house for their picture. The photographer was about an hour late getting there, which threw off the whole schedule of appointments! And what was even worse, the photographer was totally unprofessional and rude adn didn't even apologize for his tardiness. He acted like it was OUR fault that he was late and behind schedule.
But to top it all off, about two weeks later they called and said that they had lost ALL of our pictures because the film was bad! I'm sorry, but when I had my advisor picture taken, it looked like the guy was using a digital camera, and it was my impression that digital cameras do not use traditional film!! At any rate, they wanted to just send someone down like the next day to retake the pictures...and this was totally out of the question because it was the end of finals week and everyone in the chapter was getting ready to leave for the Spring Formal!
The chapter president told them they would have to reschedule at another time, more than likely in the fall. I told the president that he should ask for compensation (like getting the composite for free) due to all of the problems.
I'm hoping the chapter can get back with Vantine soon!! They were always VERY professional and we NEVER had any problems with them.
|
Threaded Mode