Quote:
Originally Posted by Elephant Walk
So you think that Wal-Mart wouldn't, for example, remove one person's 7.25 salary for two people's three dollar salary and have those two people be personal shoppers around the store or some such. I mean, this is getting theoretical...but you could vastly improve customer service if you could double the amount of people you had working in your store. Improved customer service could mean a great deal more business, etc. And companies wouldn't be getting "cheap labor" they would be getting whatever labor the market demands. Currently, there really aren't many people on minimum wage (relatively speaking), which means that companies AREN'T being cheap...when they certainly could be.
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I'm not sure if you've ever worked in a menial job, but being paid low wages does not increase employee morale and would not positively impact customer service. Employees would be more concerned with "Wow. How am I going to pay rent when I'm spending all of my time here at $3/hr" and not "How can I make the next customer's visit more tolerable."
So, in essence, you'd have more pissed off people running around pissing off customers.
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