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If they were using ICS, or even something similar, she would have been assigned an ID number of sorts - she may not know what it was but it should have been on all of her schedules and her recruitment counselor would have had it. Tracing the number might be easier than tracing the name if the name was mispelled in the first place. They would also be able to sort all PNMs by number that registered for rush and see if there are any numbers missing (like it going from PNM #101 to PNM#103). Definetly sounds like someone made a huge mistake on the computer.
A thought: The sororities might think she withdrew after prefs but before bid signing if her name/number magically disappeared off their computer system and that is why she was not offered a bid.
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