Quote:
Originally Posted by ThetaDancer
THIS. I understand that TSA employees have a tough job, but I've lost track of the number of times I've been treated rudely and unprofessionally (and/or have seen fellow travelers treated in that manner).
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I guess it depends on where you fly and how you treat the TSA employees. I fly out of BWI in Baltimore sometime three times a month. The TSA employees at this very busy airport are very professional and polite. They do an excellent job processing a large number of patrons through the screening process. I have, however, seen very unnecessarily rude travelers take out their frustrations on TSA employees who are only trying to do their jobs. I actually can't remember a single time that I have been treated rudely by someone from TSA or seen someone else treated rudely that didn't deserve it.
As for the issue with this kid, aren't they now required everyone to give more information when they book flights to narrow down information so that these problems don't continue to occur. A simple birthday would keep mistakes like duplicated names from causing the wrong person from being searched every time he goes to the airport. We are expected to check name and birthdate when we verify our patients in hospitals. I don't see why Homeland Security should get away with less. Blaming TSA is like whipping your puppy because your husband let it piss on the rug.