Quote:
Originally Posted by knight_shadow
That's a slippery slope.
The employee was following company policy. As MC stated, the problem seems to lie more with corporate. The employee tried to be accomodating (I didn't initially see the part about being able to try the clothes on at home -- I've never heard someone in retail give that as an option).
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I worked a retail job where we had a very liberal return policy, so this was an option. However we were HUGE on customer service and I would have let a family member assist another in a fitting room, though we were a store where we enforced one to a fitting room. Some of it was for theft reasons, but it was also because people would get freaky/intimate and I'd have to break up the party. I would have gotten in more trouble for not allowing a family member to help if there was a complaint (and subsequent bad press) than the chance of offending someone, or having a loss of a few hundred dollars. Employees stole more than customers anyway, but bad press is much harder to justify.
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