ULTA: Illegal pricing practice

[ThetaPrincess24]

Originally Posted by ZTAMich

I don't think the money is the point here. I think it's ULTA, etc being shady with their 'sales'.

Agreed. I havent had this experience at ULTA but I have been treated RUDELY at ULTA which is why I do not go there anymore. Sephora has my business now. I've never had bad service at any sephora store I've been in. One just opened up here actually and I'm wondering when ULTA will go out of business as a result.

[33girl]

Wow, I've never had any problems whatsoever at ULTA (even after I accidentally broke a bottle of White Diamonds all over the floor - yuck!). Just an FYI, when she said she is the "Prestige Manager" she most likely meant she is the manager for the prestige/high end brands they sell - Elizabeth Arden, Bourjois etc - NOT that she has anything to do specifically w/ the makeup brand Prestige (which is a drugstore brand).

Also, their customer service lines are probably set up by region and they have the names of the store managers at hand.