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  #1  
Old 03-01-2008, 12:17 PM
twinkle555 twinkle555 is offline
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I just had the WORST service everrrr and I just need to vent about it!

So we just had Big/Lil breakfast at IHOP (which is my fave breakfast place so its nothing the restaurant did). Anyways, we said we had 20 people coming and the hostess laughed and was like "are you serious!?"......uhh no were effing with you, of course were serious!!

We follow her to this private-ish area of the restaurant...but she didnt set up the tables or anything...she sat us in seperate booths and 4 of the girls got stuck on the other side of this room!! that is NOT how you seat a party of 20!
So then the new member educator shows up a lil late and pulls up a chair to our table. The server comes up to us with this snarky attitude and says "Uhh you cant sit there..I wont be able to serve around you." Riiiight. We had to explain to her that it will be fine and she wont be in the way. Then she tells the 4 girls on the other side of the room that they have to come sit in the table next to the booths. So they pick up and move to the table next to one of the booths. THe server then tells them they cant sit there either and makes them move to the table next to our booth. I was irritated at this point b/c they really should have set up a 20 top instead of moving my sisters around like they are cattle.

So then we order. All i wanted was fruit..I had been craving it all morning. So i TRY to order the fresh fruit and yogurt platter. The server then tells me that I shouldnt get that because its not good....ok...not the choice of words I would have picked but whatever. I then just ask her if i can get a bowl of fruit sans yogurt.She replies "Uh well its kind of the fruit part that isnt good...it isnt fresh." WTF......is she for real? It kind of made me wonder what else "wasnt fresh". So after we ate, she came back to our table to gather our dishes..i then ask her to put my and my littles checks together b/c i didnt have the chance earlier. I get more of her snarky attitude and she tells me she "already had them seperated but she GUESSES she can put them back."

She takes our checks at the door, swiping each of our cards and staring down at us when we write the tip and sign. Also, doesnt say thanks or have a nice day or anything. So rude. I went last and i was sooooooo tempted to ask for the manager..which is something i have never even thought about doing before..but I refrained. She stares at me writing her tip and then SNATCHES the receipt from my hand and storms off to the kitchen.

Worst bitch EVER. Am I right?
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Last edited by twinkle555; 03-01-2008 at 12:18 PM. Reason: spelling
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Old 03-01-2008, 12:29 PM
texas*princess texas*princess is offline
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Quote:
Originally Posted by twinkle555 View Post
Worst bitch EVER. Am I right?
I'm going to have to say a few things:

1) I'm not sure if you called ahead to let them know you'd be having such a large group show up? It's usually best to do that so they can set up tables & such beforehand and not have to scramble to put stuff together when someone comes by and says "Hi, there are 5 of us here right now, but we're going to be having 15 others join us in a few minutes".

2) At least she warned you about the fruit's freshness? Maybe there was another reason she didn't want you to order the fruit or something, but I have never been to a restaurant where the server said something wasn't good?

3) It's always best to tell the servers ahead of time that checks will be together/split. I've never been a server, but i bet it's a pain the *** to ring up everything one way, and at the very end have someone say, "oh, we're all paying seperately"

4) This is iHop. It's not some 4-star steakhouse. While I do expect servers to at least pretend to be polite, it's not the kind of restaurant that attracts the most awesome people in the restaurant industry.

5) That's all kind of messed up that she was staring you down come check-out time for the tip. Yikes!
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