OK....I'm trying to understand two things:
1. Why did the airline give them three tickets to fly anywhere they wanted to AFTER reimbursing them their ticket money?
and
2. Why would the man assert he'd never fly AirTran again? Seems to me like they came out on top to me.
I would've kicked them off the plane too - without complimentary tickets!
And parents: Home train your children so that when they're in public, they'll know how to behave. How are you going to ask if your child can sit on your lap and you KNOW everyone must be strapped in?
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