Computer Errors???

[aephi alum]

Computer errors can and do happen. So can human errors. There was a situation at my school where there were two PNMs with the same first and last name, and hence, consecutive PNM ID#s. ABC wanted to invite Susie Smith #1 back, but not Susie Smith #2... unfortunately, they cut the wrong Susie Smith after open houses. Susie Smith #1 approached ABC's front desk in tears - "Why wasn't I invited back?" - and ABC realized their error and hastily (with Panhel's ok) invited her in, so she attended part of a round 2 party. Long story short, Susie Smith #1 became a happy ABC.

Unfortunately, generally speaking, when a computer error occurs, no one will ever know it. Rhonda Rushee who gets PDQ instead of XYZ will assume that she was too low on XYZ's bid list to match to them; XYZ sisters will assume the same thing, or will assume that Rhonda listed PDQ first. Only in certain cases - like the legacy who listed her legacy sorority first and still matched to her second choice - would anyone know for sure that something went wrong.

[kstar]

Originally Posted by aephi alum

Computer errors can and do happen. So can human errors. There was a situation at my school where there were two PNMs with the same first and last name, and hence, consecutive PNM ID#s. ABC wanted to invite Susie Smith #1 back, but not Susie Smith #2... unfortunately, they cut the wrong Susie Smith after open houses. Susie Smith #1 approached ABC's front desk in tears - "Why wasn't I invited back?" - and ABC realized their error and hastily (with Panhel's ok) invited her in, so she attended part of a round 2 party. Long story short, Susie Smith #1 became a happy ABC.

This exact same thing happened to me, we only had the same last name though. I got cut from a house after round 1, then before round 3 I got a call about an error in my invites. I had gotten reinvited to that house, and I hadn't ranked them since they had cut me. I felt kinda sorry for the other girl.

[gphiangel624]

This thread topic is a perfect example of why it is SO IMPORTANT to double and triple check invitation lists, bid lists and preference/priority ranking cards! We had a similar issue this year (which I won't elaborate on to keep confidentiality), which initially looked like a computer error but in the end was human error and could have been avoided if those involved had checked the lists. It turned out great in the end, but if no one had said something about it, the issue would have never been resolved.

I think that in using any type of computer program (ICS, CampusDirector, CAR, etc.) that it is both the chapter and Panhellenic's responsibility to check and double check that the data entered is correct. I love that ICS and CampusDirector put the accountability on the chapter for entering information correctly, but in the end, it should always be checked more than once for accuracy. Human error can lead to a compromise in the program.

(p.s.- sorry if this came of as a rant at all... I'm still a little bent about the aforementioned situation was handled on my campus. But it's all good in the end )