Dell Laptops

smiley21 · #1 07-04-2006, 08:49 PM

Quote:

Originally Posted by amycat412

I didn't have any problems with my Dell until it just DIED. And it was less than 2 years old.

I am having the same problem. My Dell is just a year and a half, and it died today. I have had so many problems with it in the last 4 months. Forget talking to the people at Dell. I swear they have no idea what they are talking about. I am so sick of it. I am now back in the market for a new laptop. I don't care if I can fix my current laptop. It is so not worth the frustration.

AlethiaSi · #2 01-02-2008, 02:25 PM

Quote:

Originally Posted by smiley21

I am having the same problem. My Dell is just a year and a half, and it died today. I have had so many problems with it in the last 4 months. Forget talking to the people at Dell. I swear they have no idea what they are talking about. I am so sick of it. I am now back in the market for a new laptop. I don't care if I can fix my current laptop. It is so not worth the frustration.

Bumping this because my Dell XPS has been a major problem lately, the screen goes white if it's on for too long, and I can't turn it on without the blue screen of death coming up and so I can't even scan for viruses and everytime I call Dell they have "unusually high call volume".
This happened to my best friend who has the exact same computer and had to get a new one.
NEVER again. I'm going to get more acclimated to Mac's... no more dell or gateway crap... ugh!

LeslieAGD · #3 01-02-2008, 05:05 PM

I would highly suggest looking into other companies besides Dell. Everyone I know who has had one has had to replace it as soon as the warranty was up.

I have had three labtops over the course of about 11 years. I had a Compaq for about 4 years and it was great until I started having screen blackout. Then I had an HP for about 5 years; there was nothing really wrong with it, but I wanted something a little faster and with more storage. So I replaced it with an Acer, and it is awesome, too!

Kappamd · #4 01-02-2008, 05:44 PM

I had a Dell Inspiron 6000 for 2.5 years before the LCD died right before Christmas. Of course, Dell would not repair it, but was happy to replace the entire screen for $600+. That was just the last problem of MANY. I wouldn't recommend Dell to anyone.

summer_gphib · #5 01-02-2008, 06:08 PM

We bought an Acer laptop in Feb. and it has been nothing but wonderful. It's taken a lot of banging around (Forrest has even knocked it off of the table a time or two) and we've never had a single problem, other than some of my old programs won't work with vista.

I've only owned one Dell at work, and it's been a PITA from day one. It's barely a year old and has already been reformatted... and still has issues.

DolphinChicaDDD · #6 01-02-2008, 09:45 PM

I had one Dell, and I will never buy another one. The customer service alone was enough to drive me off, let alone the problems that I had with it.

AnatraAmore · #7 01-02-2008, 10:12 PM

I'm on my second Dell laptop. I love it when it works. Big key there... WHEN it works. I highly HIGHLY recommend getting the extended warranty if you're going to go with a Dell. My laptop now is just about a year and a half old and I've probably had at least 6 service visits. It all started when the laptop was about 9 months old. Since then, I've replaced a keyboard, the LCD twice, a CD/DVD drive, and the hinges. I just log onto the tech support website and usually do the online chat with a technician. The techs I've had online are for the most part very good (although sometimes a little slow with their responses) and they send someone to my house within 2 business days and it costs me nothing. I got the 2 year added warranty (I think it was about $200) so I got a total of 3 years of in-home repairs and I'm SO glad I did.