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I hate to hear that your HQ is not being responsive, but if they can't help, you have to take the bull by the horns.
The first thing to do is a retreat or candle pass, something where every single sister can express their concerns and what they want out of the sorority. If there are sisters there who don't want to work to make the sorority better they need to terminate or go inactive.
As far as the hazing...if you haven't seen it, it's pretty much impossible....if you accuse the chapter of it they will lose trust in you even more.
Let them know that you are you and not the other advisor, and that you want to help.
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It is all 33girl's fault. ~DrPhil
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