Quote:
Originally posted by UpPinkies
I have Mediacom-digital- and I hate them. I rate them a 0, but I love watching television and in this town if you don't have cable you only get three channels.
There is always a rate increase or they are always rearranging channels, then when you complain about it they get an attitude. The first time I disconnected my digital service, I asked them to come out and pick up the equipment. They are always at my apartment complex, so pickup should be easy, but no...the lady told me I can drop it off. I told her they will find there digital box in the middle of 7th street because it is going out the window. There offices are not in the best of locations. I also informed her there is aways a Mediacom van at my building so there should not be a problem. They picked it up the very next day. And lets not talk about calling off work because you have to wait for them all dang on day for them. Now, the people that come out and set up your services, they are very nice and respectful.
Where I am located, we have a seven year contract with them and the residents have been complaining to the mayor about them. I mean calling him at his HOME and complaining about them. Then the Mayor called them about a service problem he was having and the operators got an attitude with him. That next community meeting, he told a repersentive of Mediacom that once the contract is up, the city will be looking for a new cable service.
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This was my pet peeve with Crap (Cox) Cable. I would take them days to come out and disconnect (or add channels) and of course, they would charge you a fee.
With DirectTV, one phone call (or go to website) and your results were instant.