Quote:
Originally Posted by pearlbubbles
I wish more people were like this. I think that sometimes people don't often think that common courtesy extends to minimum wage workers while they're in service mode.
On the note of lack of courtesy, a customer yelled at me today and called me a horrible employee because her coupon wouldn't discount an electric when the coupon clearly said "EXCLUDES ELECTRICS/ELECTRONICS" in big letters. She said I should "be ashamed" of my "poor performance and stupidity." So apparently the measure of an employee's intelligence is based on customers ignoring or not reading noted exclusions.
Our computers were also down so we couldn't check our system for anything... I did get to work an extra hour because our lines were horrendous, though. I'm trying to decide if I'm happy or upset about that. I got paid more, but I had to deal with the inappropriate insult to my intelligence that wouldn't have happened if I was off on time. Rather me than someone else, I guess.
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Yep. It's just that a lot of people think because someone works a retail job that they can mistreat them. How would that customer like it if someone talked to them like that? I wouldn't like it if someone treated me that way so, I'm not going to treat others that way.
I also believe in Karma, so that customer who was rude to you will get it back. Don't let anyone make you feel that way, because you're not. Funny thing is you're probably more educated and intelligent than most of the morons who think they can insult your intelligence. Just say okay and ignore them. Getting into any discussions with assholes and rude people isn't worth it.
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