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It's tough to recommend much without more details, but it may be the best way to tackle the issue is to have a meeting/workshop on the issue for the whole chapter. That way, the two who are the problem don't feel singled out. If their problem is one of education, then the workshop should help. If not, well, then you may have to tackle it with the two individuals. Again, without details we are all kinda taking stabs in the dark.
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